About us / New Heights Inc.

A broad perspective. A personal approach.

Anthony Lombardo

President, New Heights Inc.

Strong relationships. Clear communication. Practical systems that help people do their best work.

Anthony Lombardo brings a background in marketing, communications, analytics, and business development to New Heights. His foundation in Six Sigma principles and experience supporting state and national campaigns shape an approach grounded in evidence: understand the problem, test the thinking, and improve how the work gets done.

Anthony's business development experience brings together partner relationships, people, and practical technology. His work spans outreach, recruitment, onboarding, claims coordination, and workflow improvement. He has collaborated with leadership teams and industry partners to strengthen communication, support engagement, and improve the processes that turn opportunities into consistent service.

He also volunteers as Director of Marketing and Communications at Adjuster Insights, supporting professional education, peer connection, and resources for the claims community.

At New Heights, that experience informs a personal approach to marketing, development, and consulting: listen closely, communicate clearly, and use data to guide decisions. Then build tools alongside process that people can put to work!

Marijo O'Brien

Client Relations

Marijo brings a background in sales, customer account management, and relationship building to her role at New Heights.

A natural people person and problem solver, she believes great results start with good conversations, clear communication, and a genuine understanding of what customers need. She's passionate about turning confusion into clarity, challenges into opportunities, and complicated technology into practical solutions. Whether you're navigating a website hiccup, untangling a technical tangle, or figuring out your next big idea, Marijo is here to help make the process feel a little less overwhelming and a lot more approachable.

She believes no question is too small, no problem should leave you scratching your head, and a little humor can go a long way. With a friendly face, a thoughtful approach, and a commitment to keeping things moving forward, Marijo helps make sure every client feels heard, supported, and confident in their next step.

Sophia Rosene

Art Director

Sophia Rosene has been an artist for years and brings a wide range of creative skills to the team. She is excited to use her skills to bring your vision to life.

Sophia's work is consistently cohesive and elevating. She can help your ideas stand out from afar and remain memorable. She excels at eliciting the feeling you desire, whether it's calm or urgency, and can help you communicate that feeling visually for your business.

At New Heights, Sophia turns her experience and history in art into actionable change with staying power for your vision and your company.

A broad perspective. A personal approach.

Anthony Lombardo

Marijo O'Brien

Sophia Rosene

Adjuster Insights

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